How to manually import orders via a CSV?
Quick Guide
To manually bulk import orders in Seller-Portal, follow the steps below:
1. Click "Import Orders +"
1. Click "Import Orders +"
2. Download the order template
3. Fill the order template & Review
4. Upload the template
3. Fill the order template & Review
4. Upload the template
For guidance on how to create a manual order click here
Order Journey
1. Manually Import Orders via CSV:
Aside from creating manual orders in your Seller Portal, you also have the option to upload orders in bulk using CSV, which allows you to upload multiple orders at once instead of creating individual orders one-by-one.
Steps:
1. In the Bezos Seller Portal, select the Orders item from the sidebar2. Click the 'Import Orders +' button located on the top of the page
2. Download a template
The next step is to select an order template, you can choose between "Single Order Per Line" or "Multiline Order".
Steps:
3. Click on the dropdown to select template4. Select template and Download
3. Fill Order Template:
Order Template Glossary:
The "Single Order Per Line" template is a file format used to upload orders into the Bezos system. It consists of a text file with each order represented as a separate line, containing relevant order details separated by delimiters.
Single Order Per Line Template:
Steps:
5. Input relevant order details such as Order Number, Company Name, Client Name, Address, Contact Details, Courier Service and Products.
Please note that all products associated with the order have been entered in the same row.
Alternatively, you can opt to download and fill the "Multiline Order Template".
Multiline Order Template:
Order Template Glossary:
The "multiline order" template is a file format used to upload orders into the Bezos system. The "multiline order" template can be useful for sellers who prefer to include all order details in a single block of text, rather than separating them into individual lines
Steps:
6. Input relevant order details such as Order Number, Company Name, Client Name, Address, Contact Details, Courier Service and Products.
Please note that products associated with the order have been entered in different rows.
4. Upload the template:
The last step is to upload the completed order template to effortlessly import the orders into the Bezos System.
Steps:
7. Select Warehouse8. Choose and upload CSV File9. Click Upload
You can only edit orders after submitting if they are in ON HOLD or ONBACKORDER status.
Note:
It can take up to a few minutes for this order to show on your Orders page.
If you have any questions and require assistance, please don't hesitate to contact our support team here.
Related Articles
My order did not import into Bezos (Import Errors)
Quick Guide: 1. What is an Import Error 2. Types of Import Errors and Causes 3. Fixing Raised Import Errors An import error means the order did not successfully enter the Bezos system, therefore, we will have no access to the order or its details. ...How to create a duplicate order
How to create a duplicate order Description: If you want to create the same order, usually the same products to the same customer, you can easily do that in the Seller Portal of Bezos.AI. Instructions: 1. Go to Orders, search for the order number 2. ...How to Create a Manual Order
Quick Guide To manually create an order in Seller-Portal, follow the steps below: 1. Click "Create an Order+" 2. Enter shipping details 3. Add products to order 4. Add any relevant additional information 5. Review and confirm the 'Submit' For ...New orders are "on hold" - what is that and why do we do it?
Order Journey What does this feature do? We hold all new orders for one hour (unless requested otherwise - see below) once we receive them before sending the order to the warehouse to be picked and packed. If the order is received within 1 hour of ...A Guide to Peak 2024 - FAQ
Background Information Every November and December, e-commerce sales reach their peak, driven significantly by Christmas shopping and marked by retail events like Black Friday and Cyber Monday. The Peak Season will begin on November 11, 2024 and ...