What are Fulfilment Charges?
For every order that is processed on our system we will charge fulfilment. Fulfilment is the act of someone in the warehouse finding and picking your product ready for the order to be shipped. When an order is placed in our system and has been picked we charge full price for the first pick and then a lower rate for any additional picks on the same order.
What is last mile delivery?
We charge for last mile delivery when we send the order to your customer. We use a lot of different Couriers including Royal Mail, DHL, DPD, Parcelforce and Hermes to ensure that the product gets delivered correctly and on time.