General Terms & Conditions

• Related Articles

• How to create a new user account

  Description: If you want to create a new user account in the Bezos Seller Portal, you can easily do that in the Seller Portal of Bezos.AI. You might want to create different user accounts for your team members. Instructions: 1. Go to Settings>User ...

• Invoicing

  How often do we send out invoices? We aim to send out invoices within 10 working days after the month ended. You can receive your invoice anytime between the 1st and the 14th of the month. For example, invoices for October, will be sent out between ...

• Payments

  Payment FAQ What payment options does Bezos offer? Bezos uses Direct Debit for collection of outstanding invoices. If you are unable to set up a Direct Debit, please contact finance@bezos.ai to discuss alternative payment options. What are Bezos' ...

• How to manage on backorders

  Order Journey What is the "OnBackOrder" status? The order status “Onbackorder” in the Bezos system means that there is not enough stock to fulfil an order. When this happens, we will proactively notify you by email if you have selected the option ...

• How to split an order

  Order Journey Quick Guide To split an order, follow the steps below: 1. Login to Seller Portal 2. Go to "Orders" from the menu bar on the left side 4. Select the order and go to "View Order Details" 3. Select "Split Order" on the top right corner ...