General Terms & Conditions

• Related Articles

• How to create a new user account

  Description: If you want to create a new user account in the Bezos Seller Portal, you can easily do that in the Seller Portal of Bezos.AI. You might want to create different user accounts for your team members. Instructions: 1. Go to Settings>User ...

• Invoicing

  How often do we send out invoices? We aim to send out invoices within 10 working days after the month ended. You can receive your invoice anytime between the 1st and the 14th of the month. For example, invoices for October, will be sent out between ...

• What is a SKU? What is a barcode? What is an Alternative Code? Why are they important?

  Overview To manage your products effectively across different sales channels and fulfilment partners, it’s essential to understand the role of SKUs and Alternative Codes. This article explains what they are, how to use them, and best practices for ...

• Change a delivery address after the order has been collected by the carrier

  How to change a delivery address after the order has been collected by the carrier Once an order has been picked up by the carrier, we can no longer change the delivery address. The parcel is in the carrier's network and only they can redirect it. ...

• Payments

  Payment FAQ What payment options does Bezos offer? Bezos uses Direct Debit for collection of outstanding invoices. If you are unable to set up a Direct Debit, please contact finance@bezos.ai to discuss alternative payment options. What are Bezos' ...