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• Related Articles

• How to create a new user account

  Description: If you want to create a new user account in the Bezos Seller Portal, you can easily do that in the Seller Portal of Bezos.AI. You might want to create different user accounts for your team members. Instructions: 1. Go to Settings>User ...

• Why is my account suspended, and how do I reactivate it?

  If your account has been suspended, it's because an invoice has gone unpaid past its due date. This article explains what suspension means, how to reactivate your account, and how to avoid it in future. Why accounts are suspended We suspend an ...

• Invoicing

  How often do we send out invoices? We aim to send out invoices within 10 working days after the month ended. You can receive your invoice anytime between the 1st and the 14th of the month. For example, invoices for October, will be sent out between ...

• What is a SKU? What is a barcode? What is an Alternative Code? Why are they important?

  Overview To manage your products effectively across different sales channels and fulfilment partners, it’s essential to understand the role of SKUs and Alternative Codes. This article explains what they are, how to use them, and best practices for ...

• How to split an order in Seller Portal

  Order Journey Quick Guide To split an order, follow the steps below: 1. Login to Seller Portal 2. Go to "Orders" from the menu bar on the left side 4. Select the order and go to "View Order Details" 3. Select "Split Order" on the top right corner ...