How to Create a Manual Order

How to Create a Manual Order

Quick Guide

To manually create an order in Seller-Portal, follow the steps below:

1. Click "Create an Order+"
2. Enter shipping details
3. Add products to order
4. Add any relevant additional information
5. Review and confirm the 'Submit'   
                
For guidance on how to manually import orders via CSV click here

Order Journey



1. Manually Create and Order:

Creating a manual order in your Seller Portal allows you to bypass the marketplace and/or listing tool in order to fulfil an order through Bezos.

Steps:
1. In the Bezos Seller Portal, select the Orders item from the sidebar. 
2. Click the 'Create Order +' button located on the top of the page 


2. Enter the recipient details:

Before selecting the carrier, ensure you fill in all the recipient details before moving forward.
Make sure the phone number is the local phone format, e.g. for the UK it should be 07360495827, it should not be 00447360495827 and not +447360495827.

3. Enter the delivery address details:

Ensure you have filled in the address information, before selecting the Order Details section:

4. Enter the order details:

  1. Select the warehouse
  2. Select the courier service
  3. Click on "Confirm"

5. Manually Add Products:

The next step is to add the products you want in the order. You can search for all products by SKU code. 

Steps:
1. Select relevant SKU by clicking ADD+
2. Add Quantity to add
3. Click Confirm

6. Provide any additional information and documents:

Next the additional information allows you to add any documents and VAT details.
This information is optional but will be required for an international order.




5. Review and confirm the 'New Order'

Once you have added all the information you can review it is all correct. If the order is correct, proceed by clicking the "Submit" button. 

You can only edit orders after submitting if they are in ON HOLD or ONBACKORDER status.

Note:
It can take up to a few minutes for this order to show on your Orders page. 

If you have any questions and require assistance, please don't hesitate to contact our support team here.


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