How to create an FBA order
Create the order in the Seller Portal
Steps:
- Log into Seller Portal
- Create a manual order in Seller Portal
- Manually name the order containing the following format:
- [Your 3 letter code]-FBA-[your internal reference]
- For example, if you 3 letter code is BEZ and your internal reference is ABC123, then you need to name the order BEZ-FBA-ABC123
- Select for courier "Customer Arranging Collection
- E-mail support@bezos.ai and make us aware of the FBA order, mentioning the order number, e.g. BEZ-FBA-ABC123
- The Bezos team will then get the order packed according to Amazon's requirements
- The Bezos team will let you know the configuration of the order: e.g. nr of cartons, contents
Seller to finalise order
Steps:
- Once you received the configuration, reply to the email sending Bezos the FBA labels and arrange collection with the carrier (in the UK that is usually UPS)
- The warehouse team will attach the labels and put the order ready for collection
Important: Please do not schedule a collection until confirmed by the Bezos Support Team
If you have any questions and require assistance, please don't hesitate to contact our support team
here.
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